If you feel your account has been hacked, please check for any unauthorized or suspicious activities in your login history.
You can check your login history from the "Security" tab in My Page.
If you have confirmed any unauthorized activities on your account, You can freeze your own account and, please submit a ticket or call us on +82-1877-8049 immediately.
Protecting your assets is crucial, so we will be in touch with you as quickly as possible.
Account freezing is as follows:
1. Click "security" in "My page"
2. Click on the "Freeze account" button at the bottom
3. Proceed phone verification
4. Confirmed freeze your account
※ Account freezing is possible on Web / iOS / Android.
※ In order to unfreeze your account, Contact the customer support for "Unfreeze my account" in "Hacking / Phishing" category