Hello, this is Daybit.


From 2020.03.04, recovery fee policy will be changed as follows;


■ Charging fees for recovering miss-sent cryptocurrency to cryptocurrency deposit

  • The recovery process of miss-sent cryptocurrency deposit requires high level of security and risk associated method, so it takes much of time.
  • The recovery process of miss-sent cryptocurrency deposit requires abundant network fees for recovering and verifying purposes.
  • Therefore, there will be a fee for the recovery process of miss-sent cryptocurrency deposit, so please be careful when you deposit and withdraw cryptocurrencies.
Miss-Sent Cryptocurrency Deposit by TypesFees
BTC ↔ BCH, LTC 0.5 ETH


USDT ↔ BTC 
2nd Destination(ex: memo from EOS) Error
Sending Cryptocurrencies that Daybit does not Support (ERC-20)


 Expected Time for a Recovery after Registration : 20 Business Days


■ Starting Date: After this announcement is released


■ Warnings

  • Due to a problem with blockchain network or crypto-asset itself, it may not be possible to recover the miss-sent crypto-asset deposit.
  • Recovery will not be possible when user sent their assets to another exchange or personal wallet by filling in a wrong address.


Please check Customer Support > FAQ for more information about the policy of recovering miss-sent cryptocurrency to cryptocurrency deposit.

Also, please contact us through customer support by submitting a new ticket when you need a recovery from miss-sending cryptocurrency to cryptocurrency  deposit.


Thank you,


Daybit